Senior Product Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

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Weekend work

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Application

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Assessment

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Deadline

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About this role

Senior Product Manager New York City, New York, United States At January, we're transforming the lives of consumers by bringing humanity to consumer finance. Our data-driven products help financial institutions streamline their collections, offering consumers straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit - we're restoring dignity and giving millions of people the chance to achieve financial freedom. About the Role As Senior Product Manager for Consumer Engagement , you will own how January reaches consumers-transforming static, one-size-fits-all outreach into a dynamic, personalized engagement system that drives action. You'll build the experimentation infrastructure, template management systems, and channel orchestration that enable intelligent personalization at scale. Using Machine Learning and LLMs, you'll create systems that understand consumer context, predict the most effective engagement strategies, and continuously learn from each interaction-accelerating revenue, improving consumer outcomes, and setting a new standard for compassionate, data-driven collections. You'll make an impact by: - Defining the product strategy to close the awareness gap so consumers know who January is, why we're reaching out, and how to act-building experimentation infrastructure to rapidly test across channels, templates, timing, and segments - Building tools that make communication creation and management simple and easy, cutting time-to-live from weeks to days-empowering Ops, Compliance, and Design to iterate quickly preserving speed, compliance, and client-specific requirements - Defining the omni-channel outbound engagement strategy by determining the optimal mix of channels, timing, and sequencing for different consumer segments powered by Machine Learning.

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