Digital & Customer Experience Analyst

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$93,011 U.S. median for this role

Projected growth (BLS Employment Projections)

+5.1% - Faster than average

Matched to SOC 13-1161 - Marketing aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Marketing From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Digital & Customer Experience Analyst Coventry LET'S CUT STRAIGHT TO IT At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide for employee engagement, and we're equally proud of our strong Glassdoor score - reflecting how much our people love working here. Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. If you want to do more, because you care, we want you on our team. LET'S TELL YOU MORE As a Digital & Customer Experience Analyst , you'll sit at the heart of our newly established mid-scale project delivery capability within our Customer Experience function. You'll work closely with stakeholders across the business and IT to gather requirements, identify opportunities for improvement, and help shape technology solutions to business challenges. From leading workshops to mapping processes, you'll use your business analysis and stakeholder management skills to define “as-is” and “to-be” states, produce clear requirements, process flows and functional specifications, and translate business needs into tangible solutions. You'll bring a strong track record of working as a Business Analyst within IT-enabled change, with experience supporting the end-to-end delivery of digital or technology solutions. You'll have proven experience engaging a wide range of stakeholders, building trusted relationships, and confidently facilitating discussions to elicit, challenge and refine busine

Read the full description at www.careers.severntrent.com. FewerJobs shows a preview and links to the original posting.