KYC and Onboarding Specialist - Fixed term (12 months)
Scalapay - Milan, Italy
Posted Jun 1, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
- EUR 30K-35K Verified - from the job posting source checked Jun 20, 2026
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Market context
- U.S. role benchmark (BLS OEWS)
- $78,856 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +0.8% - Slower
U.S. benchmark only; posted salary is not compared across countries or currencies.
Matched to SOC 11-1021 - Customer Success aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
KYC and Onboarding Specialist - Fixed term (12 months) Milan, Italy At Scalapay, we're shaping a culture with high standards, independent and critical thought, innovation, ownership, and continuous learning . We operate in a fast-moving, tech-driven environment , and we're looking for people who thrive in change, think boldly, and take initiative. If you're ready to put your potential to the test in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow with one of Europe's most ambitious fintech teams . #MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer. THE MISSION: At Scalapay, every merchant journey starts with us . As Scalapay grows, Gabriele Alessi, our Head of Operations and Giulia Rinalidi, our Merchant onboarding & Support team lead are looking for a KYC & Onboarding Specialist to join our Operations team and make sure that journey is smooth, compliant, and fast. You'll be on the front line : reviewing documents, running AML checks, and talking directly with merchants to get them live as quickly as possible. This is a hands-on operational role where a significant part of your day will involve repetitive tasks. We're looking for someone who doesn't mind that. If you're the kind of person who takes pride in doing things right, every single time, and always has an eye out for a smarter way to work, you'll fit right in. WHAT YOU'LL DO: - Guide merchants through the onboarding process from start to finish - Review and validate KYC documents - Perform
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