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Key Account Manager

Scalapay - Milan, Italy

Posted Mar 30, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
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Mental health support
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Schedule

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Weekend work
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Application

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About this role

Key Account Manager Milan, Italy At Scalapay, we're shaping a culture with high standards, independent and critical thought, innovation, ownership, and continuous learning . We operate in a fast-moving, tech-driven environment , and we're looking for people who thrive in change, think boldly, and take initiative. If you're ready to put your potential to the test in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow with one of Europe's most ambitious fintech teams . #MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer. THE MISSION We are looking for a motivated Key Account Manager to create long-term, trusting relationships with our merchant partners in Italy in the E-commerce industry. The Key Account Manager's role is to oversee a portfolio of assigned merchant partners, actively seeking new sales and business opportunities with existing partners. Additionally, the Key Account Manager will be responsible for collecting, analyzing, preparing and reporting key data points. Key Responsibilities: - Retain and grow your portfolio by leading sales calls, business reviews, negotiations and recurring check-ins; - Provide consultancy to our merchants on how to optimise revenue and marketing, leveraging your know-how and our paid premium products and services such as Affiliation and Media Packages; - Collaborate with the Sales Team on the Go-Live of large Enterprise, time-to-market and negotiating the best setting with the merchant; - Optimise integration making us the most appealing option, and grow the collaboration to achieve maximum penetration with all your assigned portfolio; - Manage co-marketing activities with your

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