Principal Software Engineer, Customer Engineering

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About this role

Principal Software Engineer, Customer Engineering Milpitas, California Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world's leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com. Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world's leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com. WHAT YOU WILL BE DOING - Build and deploy AI agents that automate customer escalation workflows - reducing resolution times and improving engineering efficiency. - Integrate agentic capabilities into identity platforms, translating customer needs into engineering roadmap contributions. - Drive innovation at the intersection of AI, Identity Governance (IGA), and cybersecurity - helping enterprises govern Non-Human Identities and agentic workflows. - Serve as a technical liaison between Customer Support, Customer Success, Sales Engineering,

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