IT Technician
Saronic Technologies - Washington, DC, Washington, D.C., United States
Posted May 8, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
- Not verified
- 401(k) match
- Not verified
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Market context
- U.S. role benchmark (BLS OEWS)
- $116,543 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +9.8% - Much faster than average
Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
IT Technician Washington, DC, Washington, D.C., United States Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic's IT infrastructure. Key Responsibilities - Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices - Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions. - Assist with network configurations, including routers, switches, firewalls, and VPNs. - Perform routine system maintenance, including software updates, security patches, and backups. - Administer and troubleshoot Active Directory, Office 365, and cloud-based services. - Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service. - Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented. - Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions. - Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades. - Ensure
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