Customer Solutions Director- Managed Transportation

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$57,704 national median

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Customer Solutions Director- Managed Transportation 2 Locations Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $150,000- $180,000 The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Director, Customer Solutions in Managed Transportation at RXO , your focus will be successfully managing client relationships, meeting or exceeding client expectations, continuous improvement across all functional areas and working to ensure value is being driven for customers through effective operational solutions and service improvements. What your day-to-day will look like: Develop effective and efficient methods to meet customer needs; serve as the primary customer contact on all new initiatives and/or high-level critical issues. Drive operational efficiencies to improve service and financial performance. Conduct strategic account reviews with all assigned customers to assess service needs and usage trends on a regular basis. Engage customers through continuous improvement roadmaps (CIRs) and drive value across all key functional areas - Operations, Procurement, Freight Bill Audit, Solutions Engineering and Technology. Execute individually assigned components of sales to startup action plans - Support Sales teams to grow FUM for Managed Transportation. Develop and maintain strategic multilevel customer relationships to uncover specific needs and behaviors

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