Forward Deployed Engineer

Benefits

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Weekend work

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About this role

Forward Deployed Engineer San Francisco, California, United States, New York City The Role We're looking for founding Forward Deployed Engineers who thrive at the intersection of deep technical work and customer impact. You'll own the technical customer relationship post-sale, embedding in their workflows, building production-grade, deeply integrated solutions on their data, and driving real, meaningful outcomes. You'll see how investors actually work up close - their messy data environments, their internal systems, their workarounds - and translate what you learn and build into platform improvements that benefit every customer. You'll have real agency and impact, working directly alongside our founders and engineers to iterate fast and transform how the world's most sophisticated investors work. What You'll Do - Embed with customers - build custom integrations and pipelines on their data, in their environment, meet regularly to understand evolving needs and identify new opportunities, and scope, redesign, and ship new workflows from the ground up. - Troubleshoot and optimize - debug retrieval quality, LLM performance, and data ingestion in live production environments. - Partner with AI Deployment Managers to drive adoption and unlock new use cases. - Act as the voice of the customer - surface platform gaps and themes before anyone else, and work with engineering and product to identify what should be productized. Often you'll build the fix yourself. - Turn what you build for one customer into something that benefits everyone - ship the best integrations and patterns into the platform, and develop playbooks that scale every future

Read the full description at jobs.ashbyhq.com. FewerJobs shows a source-linked preview and links to the original posting.