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Post Sales Operations Manager

Rogo - New York City, New York, USA

Posted May 5, 2026

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About this role

Post Sales Operations Manager New York City, New York, USA Why Rogo Our mission is to transform global finance by empowering professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight. We're not just improving financial workflows; we're redefining them. This is a unique opportunity to join a generational company driving transformation in one of the most important industries in the world. . With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI. Our team is sharp, motivated, and deeply committed to Rogo's mission. We take ownership of complex problems and stay relentlessly focused on our users. If you thrive in a fast-paced environment, demand excellence, and want to help build the future of finance, we invite you to join us. What You'll Do - Own the post-sales data model in Salesforce: account health scoring, renewal tracking/opportunity management, and Post-Sales activity, built to scale as our customer base grows - Design and maintain the renewal pipeline: stage definitions, forecasting methodology, and the infrastructure that supports accurate gross and net revenue retention reporting - Build the customer health framework: define the inputs (product usage, engagement signals, support activity, executive sponsorship), instrument the data capture, and surface actionable dashboards for ICs and leadership - Partner with Finance and Legal on contract infrastructure: renewal schedules, multi-year deal tracking, consumption monitoring for usage-based components, and

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