Customer Service Representative

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Representative Bayan Lepas, , Malaysia Company Description: Job Description: Standard order management including expedites/pull ins/cancellation/push outs. Support Customer's RMA & other RMA related FA support. Support review of account booking/backlog/billing with Sales. Other ad-hoc support covering free of charge sample tracking for Distis, customer questionnaires & other EHS/technical matters. Partner with Sales to manage all Renesas communications with Distis/customers. Renesas contact for Distis and Sales for any other topics. Qualifications: Bachelor's Degree or above in any field. With a minimum of 3 years related experience in the field of Customer Operations or Support and/or Inside Sales (semiconductor field). Customer Service process knowledge, passionate in delighting customers by rendering excellent support Knowledge of Order management system, eg: SAP, Model N, Oracle. Fluent in English & Chinese in both oral and written, Japanese language is a plus Must possess strong problem solving, communication and interpersonal skills. Nice to have's A good team player with a pleasant and positive personality. Detail-oriented and able to handle tasks accurately and efficiently. Strong interpersonal and communication skills. Additional language skills such as Japanese or Korean would be an added advantage to support regional customers. Preferably someone who can work well in a fast-paced semiconductor environment. Additional Information: Renesas is an embedded semiconductor solution provider driven by its Purpose ' To Make Our Lives Easier .' As the industry's leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and

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