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Patient Liaison

Radnet INC - Lynbrook, New York

Posted May 5, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 13, 2026
Salary
$17-$22/hr Verified - from the job posting source checked Jun 20, 2026
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

49% below the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success Verified - from the job posting source checked Jun 20, 2026
Seniority
Mid Verified - from the job posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Patient Liaison Lynbrook, New York Responsibilities Job Summary The Patient Liaison is responsible for providing direct assistance to patients, their families, staff and management, with the resolution of concerns, as well as supports the rights and responsibilities and personal interests of the patient population in general. Essential Duties and Responsibilities Responsible for all functions that take place in the waiting room itself (podium desk included). Manages sign in sheet. Triage patients to PSR's according to appointment times or needs. Establishes the reason for patients visit. General assistance of patient's needs in the waiting room. Expedites late arrivals judiciously in conjunction with PSR's and Technologist staff. Responsible for communicating deficiencies at the front desk to front desk manager. Required to carry a transient ThinkPad/Laptop/computer needed for access to systems. Primary facilitator of all patient complaints, feedback, and compliments in waiting room. First point of contact for patient feedback compliment or complaints. Provides proper communication regarding feedback. Provides reasonable resolution for customer complaint with assistance as needed. Finds variable options and solutions for patient if original request cannot be met. Investigates patient feedback with manager, team lead supervisor. Responsible for communication between PSR's, technologists, and patients regarding delays. Creates realistic options for patients experiencing delays. Effectively communicates with modalities regarding delays longer than 15 minutes. Assists manager with process improvement (office workflow from patient point of view). Responsible for follow-up in conjunction with manager for all patient feedback. Identifies areas of best practice, areas requiring immediate attention, and/or improvement. Minimum Qualifications, Education,

Read the full description at careers-radnet.icims.com. FewerJobs shows a preview and links to the original posting.

Apply at careers-radnet.icims.com

Apply link not verified; last alive Jun 13, 2026.

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