US- Technical Program Manager (PEO)

Benefits

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About this role

US- Technical Program Manager (PEO) Remote, USA Job Summary: At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You'll orchestrate complex initiatives that span products, platforms, and domains, ensuring empowered teams have the clarity, alignment, and flow to deliver meaningful customer and business impact. The Importance of the Technical Program Manager and playing a key role in PointClickCare's mission, you are part of PointClickCare's evolution toward an empowered, product-led organization, where outcomes define success and flow defines health. You'll operate at the intersection of product, engineering, and platform - driving systems that enable every team to deliver with purpose, speed, and measurable impact. You bring clarity to complexity, align teams around shared outcomes, and accelerate delivery with purpose and precision. Reporting into the Director, Delivery Orchestration Key Responsibilities: •Enable product outcomes: Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, ensuring teams stay focused on delivering measurable customer and business value. •Orchestrate multi-team initiatives: Lead cross-team efforts spanning product, infrastructure, and platform capabilities - ensuring alignment, dependency visibility, and sustainable flow. •Drive clarity and flow: Remove ambiguity by connecting business intent to execution signals. Use delivery and outcome metrics to inform, not control, decision-making. •Harness AI for insight: Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations that improve velocity and predictability. •Champion empowered delivery: Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with

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