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IT Operations Engineer (Application Support) - AI & Data Technology

Point72 Asset Management - India

Posted Feb 11, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
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Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Offered From the posting source checked Jun 20, 2026
Relocation assistance
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Childcare support
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Learning budget
Offered From the posting source checked Jun 20, 2026
Verification
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Salary
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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Growth-stage From the posting source checked Jun 20, 2026

Application

Cover letter
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Assessment
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Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

IT Operations Engineer (Application Support) - AI & Data Technology India IT Operations Engineer (Application Support) - AI & Data Technology A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company's IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What You'll Do • Own the day-to-day operational health of compliance approved AI and Data platforms in production, ensuring high availability, performance, and reliability • Monitor AI and Data services, model inference layers, APIs, and data dependencies using logs, metrics, dashboards, and alerts • Provide production-focused user support for AI tools and Data platforms, prioritizing issue resolution • Lead incident triage, coordination, and resolution for platform outages or service degradations, partnering with development and infrastructure teams. • Perform deep technical troubleshooting across applications, data, and system layers. • Enhance observability, alerting, and operational runbooks to reduce mean time to detect. (MTTD) and mean time to resolve (MTTR) incidents • Conduct post-incident root cause analysis and drive corrective and preventive improvements • Support production deployments, configuration changes, and platform upgrades with a strong focus on risk mitigation and stability • Automate repetitive operational tasks and support workflows using Python and other scripting tools • Collaborate closely

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