IT Operations Engineer – Application Support

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About this role

IT Operations Engineer – Application Support Bengaluru, India JOB TITLE IT Operations Engineer, Application Support A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly enhancing the firm's IT infrastructure, keeping us at the forefront of a rapidly evolving technology landscape. We are a global team of technologists who experiment, innovate, and leverage open-source and AI-driven solutions while embracing enterprise agile methodologies. We strongly encourage continuous learning and professional development, enabling you to contribute innovative ideas while advancing your own technical expertise. WHAT YOU'LL DO You will be part of the Technology Support team providing Level 2 application and platform support for the firm's Research and Equity Trading technology platforms. - Provide day-to-day Level 2 support for critical Research and Trading applications - Manage and support production platforms, ensuring high availability and performance - Handle software upgrades, releases, and production deployments - Perform hands-on troubleshooting of application, database, and infrastructure issues - Support trading systems during incidents, including root cause analysis, remediation, and stakeholder communication - Liaise closely with developers, infrastructure teams, other Point72 technology groups, and end users - Design and implement tools, scripts, dashboards, and reports to improve operational efficiency and system observability - Participate in incident management, post-incident reviews, and continuous improvement initiatives What's REQUIRED - 3+ years of experience in Application Support or IT Operations, preferably within the financial services industry - Strong hands-on SQL experience (3+ years), including writing and optimizing queries for troubleshooting and reporting -

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