Forward Deployed Robotics Engineer

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$111,944 national median

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Forward Deployed Robotics Engineer San Francisco, California, United States Role Overview As a Forward Deployed Robotics Engineer , you'll serve as the first line of technical defense for our growing fleet of robotic systems deployed across warehouse and external data-collection environments. Our diverse robot fleet-including both static and mobile systems-performs complex manipulation and sensing tasks in real-world settings. When issues arise, you'll be the first responder: analyzing field tickets, reproducing issues, gathering diagnostic data, and driving resolution to ensure maximum fleet uptime. Key Responsibilities - Primary Robot Fleet Issue Technical Triage Point : Manage incoming fleet issue ticket queue, prioritize based on fleet-wide implications and operational goals, and triage as hardware, software, or operational issue. - Fast-Paced Operations : Handle quick turnaround expectations while maintaining diagnostic quality - On-Site Diagnostics : Perform physical inspections and functional tests at robot stations to verify issue reproduction - Data Analysis : Analyze telemetry, sensor data, and logs to form and test hypotheses about root causes - Failure Analysis : Execute technically sound Failure Analysis / Root Cause Analysis procedures - Cross-Team Collaboration : Partner with hardware and software teams to reproduce and resolve complex issues - Pattern Recognition : Identify recurring issues across the fleet and surface reliability insights for design improvements - Documentation : Maintain clear, traceable documentation for every diagnostic and escalation event - Metrics & Reporting : Track and report issue trends and fleet health metrics to leadership - Process Improvement : Collaborate with team lead to develop and maintain

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