Associate III, Customer Experience

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

$62K-$76K From the posting source

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Sales From the posting source

Seniority

Entry From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Associate III, Customer Experience Job Posting Location Phillips 66 & YOU - Together we can fuel the future The Associate III, Customer Experience role provides frontline support to customers and business partners, serving as a key connection between Phillips 66 and its marketers, dealers, and internal teams. This position focuses on delivering timely, accurate, and professional service while resolving routine customer needs, processing requests, and supporting operational processes in a fast-paced, customer-facing environment. What You'll Do Provide professional and courteous customer support via phone, email, chat, and digital channels by responding to inquiries related to products, services, orders, and account activity. Troubleshoot basic issues, resolve routine customer concerns, and ensure accurate documentation of all interactions in required systems. Maintain a strong focus on customer satisfaction while meeting established performance, quality, and productivity standards. Process customer orders, requests, and renewals in accordance with defined procedures and compliance requirements. Support customer relationship management activities by capturing accurate customer data, identifying customer needs, and collaborating with internal teams to ensure timely resolution. Participate in ongoing training and development to strengthen customer service skills, product knowledge, and system proficiency. What You'll Bring - Required Legally authorized to work in the job posting country High School Diploma or GED equivalent 1 or more

Read the full description at careers.phillips66.com. FewerJobs shows a preview and links to the original posting.