Customer Success Operations - Contract

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Customer Success Operations - Contract Seattle, New York City, Boston, or Remote, United States The Opportunity This Customer Success Operations role assists with end-to-end contracting and submission operations during the peak period supporting 100+ new and renewal contracts. It's a hands-on execution role managing parallel workflows, partnering across Legal, CS, and ACO Operations, and working directly in CRM/CLM systems. You'll serve as operational support for the contracting pipeline during the highest-volume season. This is a contract role of up to 40 hours per week ending October 30th. Who We Are Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes. Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare. What You'll Do Contracting & Legal Operations - Upload legal contracts into Ironclad, manage version control, and ensure accuracy of data - Facilitate contract execution, monitor signature status, and provide visibility into contracting pipeline health. - Conduct audits of executed agreements to validate deal terms, metadata mapping, and compliance with internal contracting standards. - Run pricing of deals through Pearlsights, our internal tool for underwriting, and

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