Customer Success Manager - Enterprise

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Customer Success Manager - Enterprise Shenzhen, China About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Customer Success Manager - Enterprise Role summary- This role drives growth across Payoneer's eCommerce clients by managing key relationships, optimizing customer success, and delivering revenue through upsell, cross-sell, and strategic go-to-market initiatives. Location: Shenzhen On-site Full-time What you'll do - Oversee and manage existing e-Commerce client relationships and play an active role in developing and building long-term relationships with top customers to develop value propositions that address client needs. - Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell/X-sell related solutions and services. - Growing the company's capability to serve e-Commerce trade and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics. - Be accountable for increasing user health, managing day-to-day operations, and scaling the team. - Effectively work cross-functionally across the organization to shape business solutions to meet customer needs. - Drive events,

Read the full description at www.payoneer.com. FewerJobs shows a preview and links to the original posting.