Customer Support Associate

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Entry From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Support Associate Vilnius Customer Support Associate Location: Hybrid, based from our European Excellence Hub in Vilnius, Lithuania About the position At Owens Corning, we are driven by a purpose: to build a sustainable future through material innovation. Through our insulation and nonwovens businesses in Europe, we support strong operational performance across the value chain. The Customer Support Associate is a non‑customer‑facing role supporting Order‑to‑Cash (OTC) activities through accurate execution and high‑quality data maintenance within enterprise systems. The position focuses on providing operational support that enables efficient, compliant, and stable business processes across multiple European markets. You will work closely with internal teams such as Customer Service, Supply Chain, Finance, Pricing, Warehouses, Global Business Services, and IT, operating within defined procedures and using approved inputs. What does success look like? Accurate and timely execution of Order‑to‑Cash support activities High data quality across pricing, master data, and invoicing processes Smooth collaboration with internal stakeholders across functions Stable, compliant day‑to‑day operations supported by strong system discipline Proactive identification and escalation of data or process issues Key responsibilities Support Order‑to‑Cash processing by: Resolving EDI order errors Managing intercompany order follow‑up Processing invoice cancellations Creating credit and debit notes Supporting rebate activities

Read the full description at careers.owenscorning.com. FewerJobs shows a preview and links to the original posting.