Systems & Enablement Lead, Recruiting Operations

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

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Verification

Not verified checked Jun 7, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

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Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Systems & Enablement Lead, Recruiting Operations Singapore About the Team At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world's top talent across research, engineering, product, policy, and operations. OpenAI's Recruiting Operations (RecOps) team provides the systems, workflows, and data foundation that power hiring at OpenAI. Within RecOps, the Systems & Enablement function owns the recruiting technology ecosystem-ensuring our ATS, offer workflows, and connected tools are reliable, well-governed, and user-centric. About the Role We are seeking a Systems & Enablement Lead, Recruiting Operations who will own high-impact operational support across recruiting workflows. This person will own intake, triage, enablement, service health, and day-to-day support across recruiter and coordinator workflows, while partnering closely with People Systems on issues that require system configuration, controls, or integration changes. This is an operations role focused on making recruiting workflows usable, well-supported, and scalable. You will help ensure support requests are routed well, documentation stays current, approvals move cleanly, recurring issues are surfaced early, and operational pain points turn into durable improvements. Your Responsibilities: - Owning recruiter facing intake and triage for operational support requests across recruiting workflows. - Designing and running support mechanisms such as queues, channel triage, SLA management, escalation paths, and service health reviews. - Owning enablement for operational workflow changes, including documentation, training, office hours, and change communication. - Supporting offer approval and other sensitive recruiting workflows through clear coordination, followthrough, and exception handling. - Identifying recurring support themes

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