Customer Success Manager, Ads Solutions (Brazil)
OpenAI - São Paulo, Sao Paulo, Brazil
Posted May 11, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
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Market context
- Median wage (BLS OEWS)
- $57,704 national median
- Projected growth (BLS Employment Projections)
- +0.9% - Slower
Matched to SOC 41-2031 - Sales aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Customer Success Manager, Ads Solutions (Brazil) São Paulo, Sao Paulo, Brazil About the team OpenAI's mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform-while maintaining strong standards for user trust and platform integrity. About the role We're looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI's advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You'll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our São Paulo, Brazil office . We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual-fluent in both Portuguese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages. In this role, you'll: - Own relationships with a portfolio of advertising partners, serving as their primary point of contact. - Guide
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