Implementation Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

$90K-$105K From the posting source checked Jun 20, 2026

401(k) match

Reported not verified - source not recorded; source URL not recorded; timestamp not recorded

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

24% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Implementation Manager Buffalo Grove, Illinois, United States Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined - as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Summary: The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by extracting a comprehensive understanding of our client's goals and friction points, considering all partner perspectives and capabilities, and fueling the power of internal departments! As a project manager working directly with our clients, this role will develop and implement a project plan, act as an internal advocate for client needs and proactively identify and resolve potential roadblocks to successful implementation! This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role. Responsibilities: • Leads multiple implementations, varying in scope and size, simultaneously • Provides subject matter expertise for implementations, products & services, and marketing & training directly to external clients and internal partners • Orchestrate prioritizing and discovery sessions with client teams to gain accurate, reliable information about program needs, expectations, and processes • Manages client and internal stakeholder expectations and

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