Regional Mortgage Operations Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$61,842 national median

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Regional Mortgage Operations Manager Columbus, OH OH0713 NW Bancshares HQ Job Description The Regional Mortgage Operations Manager is responsible to supervise the day to day sales and production operations for the distributed channel, and implementing strategies, policies and guidelines. ESSENTIAL FUNCTIONS: Lead team effort to ensure accountability for maximum results as defined by key performance indicators Implement procedures to meet or exceed goals Ensure continuous improvement Manage work hours and FTEs to control costs and pipelines to ensure balanced workload and optimal results Respond to monthly QC findings and implement improvement plans as necessary Assist with monthly metrics report, including staff changes and utilization rates by role Review, calculate, and provide monthly incentive payments to Human Resources within required timeframes Work closely with Regional Sales Managers to achieve department goals and optimize customer experience Decision consumer, equity, and mortgage loans Work with public agencies to expand relationships and increase production of CRA lend (Habitat, Neighborworks, First Front Door, etc.) Exercise credit judgment and creativity Perform pricing and underwriting exceptions Work with retail offices and internal business partners on approval and exception requests Maximize results by consider portfolio balances, yields, and risk when making credit and pricing decisions Understand and comply to investor, insurer, and Northwest policies, and with mortgage industry regulations Keep informed of changing rules and regulations Mentor team to improve results Implement procedures to retain loans, and to generate activity from new and exist customers, as well as non-customers Ensure compliance with Northwest's policies and procedures, and Federal/State

Read the full description at northwest.wd1.myworkdayjobs.com. FewerJobs shows a source-linked preview and links to the original posting.