Consumer Services Representative

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Consumer Services Representative Country Poland | Additional Job Posting Location(s) Job title: Consumer Services Representative Location: Poznan, Poland Reports to: Manager, Consumer Services Contract: Permanent, full time Your Role in a Nutshell As a Consumer Services Representative you will speak with consumers who use Newell Brands' products. Putting your English language skills into practice, you will answer inquiries regarding pre-sales and after-sales service. Our portfolio of products is very diverse - from stationery to small household appliances. You might have heard of some of our brands like Parker , Yankee Candle , Contigo , NUK , or Crockpot . Your Key Responsibilities: Respond to consumer's queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric. Help consumers by answering their questions about web orders placed on our e-commerce site. Successfully resolve order delivery / payment issues and/or product returns queries. Seeking solutions in case of unusual queries or requests Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint. Don't have experience in consumer service or with systems that we use? No problem! You will learn that with us! What You'll Need Minimum: Fluent English (C1) (spoken & written) Good command of MS Word and Outlook Outgoing with excellent communication skills (verbal & written) Empath

Read the full description at jobs.newellbrands.com. FewerJobs shows a preview and links to the original posting.