Senior Product Designer, Customer Insights

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$66,396 U.S. median for this role

Projected growth (BLS Employment Projections)

+3.5% - Average

Matched to SOC 27-1024 - Design aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Senior Product Designer, Customer Insights Canada Remote ABOUT THE TEAM At Mural, we're reimagining how teams think and create together. The Design and Research team brings clarity to complexity, shaping experiences that help people collaborate, ideate, and solve problems visually. We partner deeply with engineering, product, and research to invent the next generation of collaborative work combining craft, systems thinking, and bold exploration. YOUR MISSION As a Senior Product Designer focused on Customer Insights, you'll design experiences that help admins, buyers, and managers understand the value of collaboration in Mural. You'll translate complex behavioral data into clear, trustworthy, and motivating stories that show return on investment, collaboration health, and productivity trends. This role centers on sense-making, leveraging data to showcase the transformational value of tight collaboration. You'll design dashboards, reports, visualizations, and export flows that help strategic users answer real questions: What is working, what is not, and what should we do next? You'll also create fun, share-worthy moments of reflection and delight, turning data into insight in ways that feel engaging and human, not abstract or clinical. You'll be successful if you enjoy working in ambiguity, collaborating deeply with data partners, and designing tools that support both decision-making and action. WHAT YOU'LL DO Player Responsibilities (Individual Contributor Work): - Design dashboards, reports, and visualizations that help admins, managers, and buyers understand collaboration health, adoption, and impact. - Translate complex datasets into clear narratives that highlight trends, patterns, and outcomes, not just metrics. - Design insight-driven experiences that prompt action,

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