Lead, Knowledge & Learning Systems

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Role

Seniority

Senior From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

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Weekend work

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Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Lead, Knowledge & Learning Systems Remote - US | Remote At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices-without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey. The Role We're looking for a Lead, Knowledge & Learning Systems to solve one of Moxie's biggest scaling challenges: transforming scattered expertise into accessible, self-service knowledge that empowers both our team and our customers. You'll also be stepping into a greenfield opportunity to build the learning infrastructure that will define how we scale-owning everything from internal employee onboarding to external customer education. This role creates unified knowledge systems that accelerate employee ramp time, reduce support load, and help customers succeed independently. What you'll do - Build and execute a comprehensive content governance framework that establishes documentation standards, ownership models, and maintenance cycles across both internal and external knowledge bases, getting cross-functional buy-in from department leads - Evaluate, select, and implement a company-wide LMS that serves both internal employees and external customers, partnering with subject matter experts across the organization to co-create content - with the goal of deflecting 20-30% of "how-to" support tickets and reducing enterprise customers' reliance on live assistance. - Design and launch role-specific learning paths that support employees at every stage - from new hire onboarding to ongoing enablement for current team members -

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