Director, Operations Center and Observability

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified checked Jun 13, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Director, Operations Center and Observability Region/Country India | State/Province/County Haryana | City Gurgaon Director, Operations Center and Observability Location: Gurgaon, India The Director, Operations Center and Observability leads the strategy, governance, and day-to-day execution of enterprise monitoring, event management, and operational response capabilities. This role is accountable for ensuring end-to-end visibility across technology services through a modern observability approach that spans infrastructure, cloud platforms, digital workplace, and supported applications. By combining operational oversight with tool strategy and continuous improvement, the Director enables faster issue detection, reduced business disruption, improved service reliability, and stronger operational resilience. This role works closely with internal technology teams and strategic service partners to standardize practices, improve service insight, and build a more proactive and intelligence driven operations model. MAIN RESPONSIBILITIES: Establish and Build the Operations Center Capability: Lead the design and stand up of a new enterprise operations center capability, creating the foundational processes, governance, tooling alignment, operating model, and response disciplines needed to deliver real time service awareness, coordinated incident response, and stronger operational control across critical technology services. Advance the Observability Vision and Platform Strategy: Shape and drive the enterprise observability strategy, establishing modern tools, standards, and integrations that create

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