Lead Site Reliability Engineer

Benefits

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About this role

Lead Site Reliability Engineer United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management-all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense-enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is seeking an experienced and visionary Lead Site Reliability Engineer (SRE) to guide the architecture, reliability, and operational excellence of the infrastructure powering our secure, mission-critical collaboration platform. In this role, you will provide technical leadership across our SRE function, driving strategic initiatives for scalability, observability, performance, and automation across cloud and hybrid environments. You will mentor engineers, establish best practices, and collaborate closely with development, security, and operations teams to ensure our customers in defense, government, and critical infrastructure sectors experience exceptional reliability and performance. Responsibilities Include: - Define the strategy, architecture, and roadmap for Mattermost's site reliability engineering function, aligning infrastructure initiatives with product and business goals. - Lead the design, deployment, and optimization of production-grade containerized workloads, infrastructure-as-code, and compliant cloud environments for regulated domains (e.g., FedRAMP, DoD). - Establish and evolve observability, monitoring, and alerting frameworks to ensure performance, reliability, and

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