Customer Fulfillment Analyst

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Fulfillment Analyst Mississauga, Ontario, Canada Company Description: CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Team: The Customer team is responsible for managing customer orders from receipt through delivery while ensuring a high level of service and operational efficiency. The team partners closely with internal cross-functional departments including Sales, Planning, Operations, and Finance to support customer satisfaction and achieve fulfillment goals. The department focuses on proactive issue resolution, inventory management, process improvement, and driving operational excellence to support Mattel's retail and distributor partners. The team is committed to delivering accurate, timely, and customer-focused service while continuously improving supply chain effectiveness. Job Description: The Opportunity: The Customer Fulfillment Analyst plays a critical role within Mattel's global supply chain by ensuring customer orders are processed efficiently and accurately from receipt through shipment. This role acts as a key point of escalation for order-related issues and partners cross-functionally to drive operational excellence, enhance customer satisfaction, and support continuous process improvement. This position is located at our Mississauga,

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