Senior Support Systems Administrator

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

Offered From the posting source checked Jun 20, 2026

Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Equity

Offered From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Support Systems Administrator Toronto, Ontario MaintainX is the world's leading AI-powered maintenance and asset management platform, trusted by 13,000+ customers - including Duracell, Shell, Cintas, DHL, and Brenntag - to keep industrial operations running. Our platform manages 13.9M+ assets and has powered 79.5M+ completed work orders for 150,000+ weekly active technicians worldwide. In July 2025 we closed a $150M Series D led by Bessemer Venture Partners and Bain Capital Ventures, bringing total funding to $254M at a $2.5B valuation. We were named to the 2025 Forbes Cloud 100 and ranked #1 in EAM and CMMS on G2's Summer 2025 report. The market is moving: 68% of industrial companies have the same or more downtime than in 2024, and 3.8M manufacturing jobs will go unfilled through 2033. We're building the platform that changes that. The role MaintainX's support stack serves 13,000+ enterprise customers across some of the world's largest industrial operations. As Senior Support Systems Administrator, you're the technical owner of that infrastructure - not just keeping it running, but making it more resilient, more automated, and more trusted as we scale. You'll act as the technical lead for our Zendesk ecosystem and integrated tooling (n8n, Zapier, Intercom), bridging Support, Sales, Customer Success, Engineering, and Product. Your primary focus is scalability, system resilience, and data integrity - not just day-to-day config. - Own the Zendesk ecosystem - routing logic, triggers, SLAs, and Contextual Workspaces - so every ticket reaches the right agent without manual intervention. - Build and maintain reliable

Read the full description at job-boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.