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Data Science Manager, Rider Experience

Lyft - Toronto, Canada

Posted Mar 4, 2026

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About this role

Data Science Manager, Rider Experience Toronto, Canada At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data Science & Analytics is at the heart of Lyft's products and decision-making. The Rider Experience team sits at the center of how millions of riders discover, choose, and return to Lyft. We are hiring a Data Science Manager to lead our Toronto-based science & analytics team that turns rider behavior into product strategy. This role owns the analytical foundation behind our most consequential rider-facing decisions: how we measure experience quality, where friction costs us retention, and which bets move rider LTV. You will set the measurement and experimentation standards for rider product squads, and translate ambiguous business questions into rigorous, decision-ready analysis that shapes roadmap and investment. You will also lead the team's transition to AI-native data science and analytics workflows, embedding AI tooling into how we explore data, make decisions, and ship products. Responsibilities: - Lead and grow a high-performing team of data scientists and analysts with diverse backgrounds - Define and drive the data science vision, strategy, and roadmap, aligning with business and product objectives to improve market competitiveness and rider experience - Provide strong technical guidance and coaching to the team on complex data science problems - Champion data-driven decision-making and prioritization by partnering with product managers, engineers, marketers, and leaders to translate insights into decisions and action -

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