Onsite Technical Specialist, Robotics (6AM-2:30PM ET)

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About this role

Onsite Technical Specialist, Robotics (6AM-2:30PM ET) Louisville, KY Locus Robotics is transforming how the world's leading brands run their warehouses, using AI and advanced robotics to move faster, smarter, and more efficiently than ever before. Our LocusONE platform powers autonomous mobile robots that integrate seamlessly into existing operations, helping teams scale quickly, reduce costs, and keep up with growing demand. Trusted by more than 150 leading retail, healthcare, 3PL, and industrial organizations across 350+ sites worldwide, we deliver real, measurable impact every day. Our Robots-as-a-Service model removes barriers to adoption and drives continuous innovation, giving customers the flexibility to adapt as their operations evolve. At Locus, you are working on technology that is actively reshaping supply chains and solving complex, real-world challenges at scale. As an Onsite Technical Specialist, Robotics you will support our next-generation fully autonomous picking solution, Array. This is a high-impact, onsite role responsible for ensuring operational success, validating system performance, and acting as a key liaison between Customer Success, Product, Sales, and Engineering as Array evolves from Alpha to Beta and into General Availability. This role is based onsite at a customer location in Louisville, KY and requires daily presence Monday through Friday from 6AM-2:30PM ET. Responsibilities - Serve as the onsite owner for Array system performance, ensuring daily operational success and stability. - Monitor system health and performance, including robot activity, task execution, and workflow management. - Proactively manage and optimize workflows to ensure throughput targets and operational KPIs are achieved. - Perform onsite robot

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