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Senior Program Manager, Engineering Operations

Kong - Canada, Toronto, Ontario

Posted Apr 20, 2026

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About this role

Senior Program Manager, Engineering Operations Canada, Toronto, Ontario Are you ready to unlock intelligence? If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the Role: We're looking for a Senior Program Manager, Engineering to help us scale how we build. As we grow, the complexity of our systems, teams, and processes grows with us. This role is critical to keeping everything running smoothly. You'll operate at the center of engineering, product, and business teams, driving alignment, accelerating execution, and ensuring we deliver high-quality software at scale. This is a high-impact role for someone who thrives in fast-paced environments, brings structure to ambiguity, and isn't afraid to roll up their sleeves. What You'll Do: - Own and drive complex, cross-functional programs that are critical to scaling our engineering organization. - Identify bottlenecks and inefficiencies, and implement pragmatic, scalable solutions. - Optimize tools, processes, and workflows to increase Engineering efficiency and reduce friction. - Define and track key engineering metrics, using data to guide decisions and drive accountability. - Act as a force multiplier-removing blockers, aligning stakeholders, and keeping teams focused on what matters most. What You'll Bring: - 5+ years of experience in Program Management, Technical Program Management, or similar roles in high-growth environments. - Background in software engineering, ideally within a SaaS company.

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