Professional Services Strategy & Operations Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Professional Services Strategy & Operations Manager Remote - Wisconsin, Madison, Wisconsin, United States Are you ready to unlock intelligence? If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: We're looking for a PS Operations Manager to play a pivotal role in scaling our Services organization and driving operational excellence across strategic program execution, systems, and reporting. This is a high-impact, highly visible role where you'll partner closely with PS leadership, streamline back-office processes, and build the systems and insights that enable our teams to deliver with efficiency and profitability. If you enjoy solving complex operational problems, optimizing PS workflows, and building scalable systems that directly impact customer experience and PS financials, this is your opportunity to help shape and grow a world-class Professional Services organization. What you'll be doing: - Be the operational backbone for key Professional Services programs, including monetization initiatives, investment management, credits, and customer outcome tracking. - Improve team efficiency by streamlining workflows, reducing manual effort, and enhancing productivity. - Implement automations and AI solutions that eliminate repetitive tasks and create more time for customer-facing work. - Collaborate with Salesforce administrators to optimize and scale PS systems. - Support and improve core PS administrative operations, including month-end procedures, expense management, revenue tracking and forecasting, partner costs, and ROI

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