Principal Software Engineer, Enterprise Scalability

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$116,543 national median

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

162% above the BLS national median for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Principal Software Engineer, Enterprise Scalability Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Be Klaviyo's senior IC for scale, you will report into a VP of Engineering and lead performance, reliability, multi‑region, and large‑tenant readiness. You'll drive platform-wide architectural change, hunt bottlenecks and optimize systems, and partner across teams to productionize improvements. Given that this is an IC role with no direct reports; you will lead via technical depth, hands‑on impact, and crisp cross‑org alignment. What You'll Do - Define enterprise scalability fitness functions (latency/throughput/error rates) and a scorecard; align teams to SLOs and budgets. - Design/implement sharding and partitioning strategies, caching/back‑pressure, multi‑region readiness, and high‑volume migration paths. - Build lightweight enablement: benchmarks, profiling harnesses, reproducible testbeds; pair with teams to land fixes. - Lead scalability reviews and readiness gates that accelerate-not block-delivery; drive incident deep dives tied to systemic fixes. - Communicate clearly to execs and engineers, tying technical work to business impact and customer outcomes. - Integrate AI into scale and resiliency work-from proactive anomaly detection to synthetic load and guided

Read the full description at www.klaviyo.com. FewerJobs shows a source-linked preview and links to the original posting.