Senior Associate

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Schedule

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Weekend work

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Application

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Deadline

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About this role

Senior Associate Midland, Texas, United States Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process. Join ISN as a Senior Associate and play a key role in strengthening relationships across customers, sales, and business development teams. In this role, you'll serve as a strategic partner to our clients, driving account growth, delivering impactful training, and helping organizations maximize the value of ISN's platform. If you enjoy working with clients, solving problems, and influencing business outcomes in a fast-paced environment, this is a great opportunity to grow your career. What You'll Do - Build and manage strong relationships with contractor/supplier and client customers, serving as a trusted point of contact - Deliver advanced product training via phone, virtual sessions, and in-person meetings - Support business growth through prospecting efforts, including outreach, follow-ups, and participation in new business meetings - Prepare for and lead client calls, including clear follow-ups and actionable recaps - Troubleshoot client issues by collaborating with internal teams, including Contractor Development - Analyze account data to identify opportunities to improve client engagement and account health - Research and communicate how clients can best leverage ISN tools to expand their usage - Identify process improvements and contribute ideas that

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