Technical Customer Support – Banking, Moldova, (Cedacri International)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Technical Customer Support – Banking, Moldova, (Cedacri International) Chisinau About us: Cedacri International is part of ION Group, a community of visionary innovators, dedicated to providing pioneering software and consultancy services to financial institutions, trading firms, central banks, governments, and corporations around the world. We strive to simplify the way people work. We do that by providing workflow and process automation software, as well as providing real-time data and business intelligence to help people make better decisions. We are 13,000+ employees, 60+ global offices, and over 4,800+ customers worldwide. Your role: Your duties and responsibilities • Customer Service: customer support activities according to the areas within the scope of the service, specific phone/writing skills and functional technical skills. • Help Desk: Customer service activities focused on customer management and troubleshooting/problem solving. • Customer Satisfaction: checking and mapping of customer satisfaction. Other duties We might ask you to perform other tasks and duties as your role expands. Your skills, experience, and qualifications required - Students in the last year of College, University, Faculty of Economics, Finance or bachelor's degree in Economics and Finance. · Written & verbal Italian skills. · Knowledge of English language is an added advantage. · Excellent knowledge of the Microsoft Office · Excellent communication and negotiation skills, aptitude for teamwork and strong customer orientation What we offer: · A 3 month long paid training period. · Working in a young team. · Italian languages lessons, continuous learning, professional growth opportunities. · Permanent employment contract with f ull

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