Client Services Representative - International Process

Benefits

Parental leave

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Application

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About this role

Client Services Representative - International Process Mumbai, India Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Interactive Brokers, India is looking for professionals having experience in international BPO with strong communication abilities. Job Responsibility: - Respond to retail and professional clients' inquiries via inbound calls, email, and online chat - Obtain a thorough knowledge of products offered by IB on various global exchanges - Assist clients with opening and funding accounts - Show clients how to use different features of the Trader Workstation - Explain margin requirements to clients - Investigate trade issues and order executions - Knowledge of securities regulations impact on customers Qualifications: - Experience: 2+ years of Client services experience in the International BPO industry -

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