Claims Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Claims Manager San Francisco, California, United States Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we're looking for exceptional talent to reimagine the way the world works. Instawork is hiring a Claims Manager who will be responsible for directly overseeing workers' compensation, occupational accident, and liability claims within our broader Trust & Safety and risk management program. This individual will play a crucial role in identifying, evaluating, and managing risk exposure that could result in human, physical, or financial loss. Collaborating closely with Legal, Trust & Safety, and a broader support teams, including external partners, brokers, and insurance representatives, the Claims Manager will implement new programs, enhance existing programs, and provide recommendations to management regarding rules and procedures. Who You Are: - 5+ years in insurance claims adjusting or management, including workers' compensation, occupational accident, and other injury and property damage claims; - Impeccably organized; - Detailed and process-oriented; - Thorough knowledge of insurance lines and insurance laws across the United States; - Composed handling high-priority escalations; - Excellent verbal and written communication; - Ability to analyze, classify, and rate risks, exposures, and loss expectancies; - Marketplace risk experience preferred. What You'll Do: - Report, oversee, monitor, and investigate insurance claims across all

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