Community Service Rep

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Community Service Rep Chicago, IL, United States Company Description: Our Mission is to deliver the Wisdom of Nature and take our healing mission to more people in more parts of the world. We strive to be, and be seen as, one of the leading supplement companies in the world by delivering “New Chapters” for the industry and being passionate leaders in all we do. Our Credo Work Ethic points establish our Company values and inspire the best in collaborative business conduct. Functional Competency Assessments and Supercritical Success Factors define the business competencies required for delivery of a healing mission, “Absolute Best Performance” and ensuring the vitality and growth of every employee at New Chapter. Job Description: RESPONSIBILITIES • Deliver high-quality service via our email support platform, and very soon our phone support platform • Be a passionate advocate for riders and drivers while answering any questions that come your way • Show empathy to frustrated riders and drivers while solving problems and addressing unsatisfactory experiences • Build loyalty among new users and get our early adopters to fall in love with Uber all over again • Triage issues and escalate them when necessary Qualifications: • Solid writing skills • Strong verbal communication skills • Passion for helping others and creating rider and driver support experiences that wow users • Ability to troubleshoot problems to find speedy resolutions • Skilled at handling multiple issues at once to efficiently solve a large number of inquiries Additional Information: PREFERRED QUALIFICATIONS • College degree

Read the full description at jobs.smartrecruiters.com. FewerJobs shows a preview and links to the original posting.