Onboarding Manager – Enterprise Private Credit

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Onboarding Manager – Enterprise Private Credit New York City | Hybrid | Remote ABOUT HYPERCORE Hypercore is building the operating system for the $3T+ private credit market. Backed by Insight Partners, ATINC and Y Combinator, we help leading credit funds, BDCs, and alternative asset managers run their core operations at scale. THE ROLE We're looking for an Onboarding Manager to own enterprise implementations of our loan management system - at the core of how these funds operate - from contract signature through go-live. If you've worked as a loan administrator, loan operations manager, or LMS implementation specialist - and you know what it means to manage a live loan portfolio through its full lifecycle - this role was written with you in mind. This is your opportunity to take your loan operations expertise to the next level, at the intersection of private credit and modern financial technology. WHAT YOU'LL DO - Lead clients through onboarding: guide enterprise customers through a structured implementation combining system training, data migration, and configuration to deliver fast, measurable value from day one - Solve edge cases: when a customer's loan products or operational workflows don't map cleanly to Hypercore's current capabilities, you'll find the path forward working directly with Product and Engineering - Own reconciliation: dive deep into loan-level numbers, identify mismatches between customer source data and Hypercore, and drive them to resolution with precision - Manage stakeholders: run project timelines, communicate risks early, and keep senior stakeholders aligned across multi-month implementations WHAT WE'RE LOOKING

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