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Technical Support Engineer- Westbury, NY

Hubbell Incorporated - Westbury, NY

Posted Jun 12, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 13, 2026
Salary
$90K-$125K From the posting source checked Jun 20, 2026
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

36% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Public-company From the posting source checked Jun 20, 2026
Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Technical Support Engineer- Westbury, NY Westbury, NY Job Overview The Technical Support Engineer provides advanced technical and product support to customers, ensuring timely resolution of complex product and application issues. This role focuses on troubleshooting, issue investigation, and customer communication, working closely with Field Service, Engineering, and Product teams. The Technical Support Engineer plays a key role in maintaining high customer satisfaction, improving response times, and providing critical product feedback to support continuous improvement. This role requires strong knowledge of EIG (Electro Industries/GaugeTech) products or equivalent and their applications in power monitoring, energy management, and electrical distribution systems. Compensation will be based on experience and qualifications and will be discussed during the interview process. The salary range for this role is $90,000-$125,000 annually and offers a competitive benefits package. #LI-KR A Day In The Life Every day at Hubbell is different and you'll contribute in many ways. On any given day, you'll make a difference by: Provide advanced technical and product support to customers via remote tools, phone, email, and on‑site support as needed Troubleshoot and diagnose complex hardware, firmware, and application issues to minimize customer downtime Triage incoming support cases, prioritize issues, and ensure timely resolution or escalation Serve as a technical liaison between customers, Engineering, R&D, Product Management, and Field Servi

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