Exceptions Specialist

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Exceptions Specialist Dallas, TX, United States Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more! The Exceptions Specialist with PlainsCapital Bank is responsible for the daily processing of non-posted items, returns, fraud suspect review, and special referrals. This position also processes ACH returns and disputes. Responsible for the daily balancing of general ledger accounts and maintaining monthly benchmark reports for upper management. In addition to the processing and reporting duties outlined above, the Exception Items Specialist will serve as an administrator for the Bank's Check Fraud system with limited oversight of fraud item review. Provides support to the Exception Items Department and other items-processing departments as needed. Review and process all exception items, stop pay suspects and incoming earns notices. Work overdraft decisions, generate returns file and transmit to the Federal Reserve. Perform daily balancing and reconciliations. Notify officers of large returned deposited items by specified deadline. Charge returned items to appropriate customer account using customer's special instructions. Print and mail customer advices and IRD's. Verify successful completion of fax and emails. Review endorsements, check style, and signatures of all suspected check Fraud items. Confirm daily reports and supporting documentation are generated and saved for retention purposes. Review daily ACH Tracker emails for any non-positive pay exceptions returns. Review Positive Pay auto decision items and makes sure all requested changes completed. Print daily interest check reports and make appropriate GL entry. Provides support for Unclaimed Property department by reviewing and maintaining inactive and dormant

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