Field Service Lead

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$116,543 national median

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Field Service Lead Morocco About Us Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces. Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected. About the Role As Field Service Lead, you run the team that keeps the organisation's deployed complex technical systems operational across customer sites. You own the maintenance program, the readiness of the deployed estate, and the standards your team works to - and you serve as the senior escalation point for complex faults that go beyond first-level resolution. This is a hands-on leadership role: you combine advanced technical depth with team coordination on the ground. This is the senior tier of the Field Service track - same maintenance DNA as the Field Service Specialist, with added team leadership, maintenance-program ownership, spares and sustainment accountability, and advanced-diagnosis authority. Responsibilities - Team Leadership: Lead, schedule, and mentor a team of Field Service Specialists across multiple customer sites; allocate resources and ensure consistent, high-quality maintenance execution. - Maintenance Program Ownership: Own the preventive and corrective maintenance program for the deployed estate; ensure systems are kept at operational readiness. - Standards & Procedures: Define and maintain

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