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CX Partners Supervisor (Trilingual – English, Spanish & Portuguese)

Gympass - Brazil (São Paulo - Hybrid)

Posted Apr 2, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
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Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
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Salary
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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Senior From the posting source checked Jun 20, 2026
Work mode
Hybrid From the posting source checked Jun 20, 2026
In-office days
2 days From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered From the posting source checked Jun 20, 2026

Application

Cover letter
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Assessment
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Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

CX Partners Supervisor (Trilingual – English, Spanish & Portuguese) Brazil (São Paulo - Hybrid) Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep-all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we're on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you'll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a CX Partners ROW Supervisor (Trilingual - English, Spanish & Portuguese) to our Business Transformation team in São Paulo - Brazil! This area serves as Wellhub's specialized voice and ear for our Partners ecosystem, providing technical and consultative support across multiple channels. They conduct meetings, expertly resolve complex issues, and ensure excellence in every interaction, transforming feedback into continuous improvement. YOUR IMPACT - Develop technical and cultural capabilities of the team through 1:1s, performance evaluations, IDPs, and feedback. - Supervise real-time operations, team schedules, and time tracking. - Supervise backlog, ensuring SLA compliance and operational flow. - Highlight impacts and demonstrate urgency and criticality in tickets, while prioritizing action and

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