Customer Service Representative

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Representative Belfast, GB-NIR, United Kingdom Company Description: Our simple goal is to make hiring easy. To help businesses get the talent they need to succeed. And to help people find a job they love. Everyone is incredibly frustrated by how hard it is to find amazing talent. We share that frustration. Recruiting is a fragmented, opaque process undermined by outdated technology that turns off candidates and hiring managers. Now, imagine a world where it's easy to find great candidates, it's easy for people to show interest in jobs, it's easy for hiring teams to collaborate, and your recruiting vendors are just a click away. We imagined it. And then we delivered it. Job Description: Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Qualifications: Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality

Read the full description at jobs.smartrecruiters.com. FewerJobs shows a preview and links to the original posting.