Operations Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Operations Manager Westlake The Business Operations Manager (Carrier Performance) partners closely with the Senior Director of Carrier Performance to drive execution across all core initiatives within the division. This role is responsible for establishing and maintaining operating rigor through structured cadences, KPI frameworks, and cross-functional alignment. In addition to operational leadership, this individual plays a key role in supporting strategic initiatives by developing materials, conducting analysis, and ensuring readiness for leadership decision-making. This role requires a blend of operational discipline, analytical capability, and strong interpersonal skills to influence outcomes across Sales, Technology, and Operations, and Finance. Acts as the operational leader and execution partner for the Carrier Performance division, ensuring strategic priorities are translated into structured processes, clear accountability, and measurable outcomes. This role functions as a “right hand” to the Senior Director, driving operating cadence, performance tracking, and cross-functional coordination while proactively identifying risks and ensuring no critical initiatives fall through the cracks. This role also supports analytical and business intelligence needs across the division, leveraging tools such as SQL, Salesforce, and Tableau to generate insights, improve decision-making, and enhance performance visibility. Job Responsibilities: Establish and manage a structured operating cadence across the division (weekly, monthly, quarterly) Build and maintain KPI frameworks to track performance across teams and initiatives Ensure accountability across all initiatives; track progress and prevent gaps or missed commitments Support the Senior Director in performance management by delivering reporting and insights on team and carrier performance Proactively identify operational risks, bottlenecks, and escalation drivers; implement solutions

Read the full description at goosehead.wd503.myworkdayjobs.com. FewerJobs shows a source-linked preview and links to the original posting.