Technical Writer

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About this role

Technical Writer San Francisco, California, United States This role is on-site in San Francisco in the Dogpatch neighborhood. About Giga Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter. We're at an exciting inflection point. While we've found real commercial success, our ambitions are larger: to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. The work affects millions of people every day, and our team has the autonomy to make true impact - with brilliant founders, a clear path forward, and the kind of momentum that defines generational companies. If being part of that resonates with you, we'd love to hear from you! - Voice AI startup Giga raises $61M Series A - DoorDash and Giga Partnership About the Role Giga ships product fast. What we don't ship fast enough is the writing that makes builders understand why it matters. We're hiring a Founding Technical Writer to own our engineering voice externally - technical blog posts, teardowns, and narratives published on a weekly cadence. Marketing owns distribution. You own craft. The quality bar: Anthropic's engineering blog (their multi-agent research posts, Claude Code best practices)

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