Site Reliability Engineer

Benefits

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About this role

Site Reliability Engineer San Francisco, California, United States About the role Gamma's infrastructure needs to be rock-solid for millions of daily users while enabling our engineering teams to ship fast. You'll own the operational health of our full backend platform, building automation and tooling that improves reliability and partnering with engineering to design systems that are observable, resilient, and easy to operate. Your work directly impacts every Gamma user's experience. This is a high-impact role where you'll balance reliability with velocity, knowing when to move fast and when to prioritize stability. You'll lead incident response, drive systemic improvements, and help shape how Gamma scales to serve its next 100 million users. Our team has a strong in-office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do - Own the reliability, availability, and performance of Gamma's production systems across our AWS infrastructure - Build observability infrastructure from the ground up: metrics, logging, tracing, and alerting that give the team genuine visibility into system health before users feel the impact - Design and ship automation that reduces toil, makes deployments safer, and gets us back on our feet faster when things go wrong - Lead incident response and blameless post-mortems, then follow through on the systemic fixes that keep the same issues from coming back - Partner with engineering teams on architecture reviews, SLO and SLI design,

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