Customer Relations Coordinator
Forward Air Corp - Groveport, OH, United States
Posted Jun 10, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified last checked Jun 13, 2026
- Salary
- Not verified
- 401(k) match
- Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.
Was this benefit information wrong? Tell us.
Market context
- U.S. role benchmark (BLS OEWS)
- $93,011 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +5.1% - Faster than average
Matched to SOC 13-1161 - Marketing aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Customer Relations Coordinator Groveport, OH, United States The Customer Relations Coordinator is responsible for supporting daily warehouse and office operations by managing administrative functions, maintaining accurate records, and serving as a key point of contact for customers, drivers, and internal teams. This role ensures timely communication regarding freight availability, processes domestic and international documentation, assists with inventory and manifest management, and provides exceptional customer service by resolving inquiries and supporting operational needs. The Customer Relations Coordinator works closely with multiple departments to ensure efficient workflow, compliance with company policies and safety regulations, and continuous improvement of administrative processes while maintaining a clean, organized, and secure work environment. This position may also provide hands-on support to warehouse operations and cargo handling activities as needed.
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